DOWNLOADS
After the PayPal transaction click the 'Continue' button at the bottom of the
PayPal page,
you will then be returned to the page where you can download your manual.
You will also receive an email link to the download.
The link will remain active for 24 hours from time of purchase.
Please make sure that any spam filters on your email account (which may block
our email link) are disabled.
Some anti virus or pop up ad blocking software has been known to block our links.
You should receive an automatic email link to the download on completion of
the payment transaction.
If you don´t receive it, first check your spam folder if you have one,
it might be in there.
AOL users should disable any filters on their AOL
account which might be blocking the email link.
We sometimes have problems with AOL addresses so if you don't receive your email
link to the download please send us an alternative email address (if possible)
for us to send it to.
If you experience any problems downloading your manual please contact us at
sales@datamanuals.net ,
be sure to include your purchase details and we will send you a fresh link to
the download as soon as possible.
If you have a problem downloading, try using a download manager, you can obtain
one free at http://www.freedownloadmanager.org/
Our download server does support download resumes.
If you still can't download, let us know and we will ship the manual on CD to
you.
Due to the file size some manuals are not available for download and are only
available on CD's.
EMAILS
AOL users should disable any filters on their AOL
account which might be blocking our email.
We sometimes have problems with AOL addresses so if you don't receive your email
link to the download or a reply to your message, please send us an alternative
email address (if possible) for us to use.
ERRORS
The main errors when using the manuals are-
Problems opening pdf files.
If your computer is unable to open a PDF file
the probable causes are -
A. You do not have Acrobat Reader on your computer
B. Your Acrobat Reader is an older version
The solution for both problems is-
Go to www.adobe.com for a FREE install or
upgrade.
"C/WINDOW/SYSTEM32/AUTOEXEC.NT not suitable for running
MS-DOS & Microsoft Windows"
The reason that this error is occurring is due to the AUTOEXEC.NT file not existing
(or corrupted) in the System 32 folder on your computer. It appears that many
preventative softwares such as Pop-Up blockers, spyware, adaware programs are
recognizing this file as being associated with viruses and removing the file.
If you search on Google for "C/WINDOW/SYSTEM32/AUTOEXEC.NT not suitable
for running MS-DOS & Microsoft Windows" you will find about 30,000
explanations and solutions to the problem.
Here is a link to a simple fix for the problem http://kb.bighammer.com/article.aspx?id=10003
More detailed info is available here http://support.microsoft.com/default.aspx?scid=kb;en-us;324767&Product=winxp
HOW TO BUY A WORKSHOP MANUAL
First make sure that you click the correct CD or Download
button
Click on the 'BUY NOW' button.
This will take you to the PayPal secure server.
Follow the instructions on the PayPal page to pay using a valid credit card.
PAYMENTS
We prefer PayPal, probably the safest method to make an online payment.
PayPal has more than 86 million users worldwide.
Please accept our apologies but we do not have facilities for telephone sales.
Echecks, we will send the manual when the echeck has cleared.
We don't send a confirmation of order but rest assured that your order is being
dealt with as quickly as possible.
SHIPPING
The total cost of the manual is as stated on our website, no extra shipping
costs.
The manual on CD is shipped sameday in most cases.
Allow about 5 working days for delivery in Europe and 7+ days for the rest of
the world.
There is no tracking facility with normal postal service.
We have a failure rate of less than 1 in 400 with worldwide mail services,
if unfortunately you are the unlucky one, just contact sales@datamanuals.net
for a free replacement.
Downloads are available instantly on completion of the purchase transaction.
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